SelfService – ICR Scotland

Speed up service and provide consistent service with kiosks

Allow customers to independently place orders without the need for staff assistance.

EPoS terminal software that's reliable

Advertise

Utilise the screen saver to promote new products, best-sellers, time-sensitive offers or upcoming events

Seamless integration

All orders placed appear instantly on CollectionPoint, TouchKitchen, TouchPoint and TouchOffice Web.

Accessibility

For users in wheelchairs, the accessibility function will lower the active screen area, allowing them to access all functions.

Consistent, reliable service, every time

Providing an efficient solution to the hospitality, retail, venues and attractions industries, including other cashless environments, SelfService can help your business increase order numbers and total basket values. The user-friendly experience and streamlined customer journey makes placing orders easier than ever, with payments being completed at the kiosk. For those businesses utilising the full EPoS ecosystem, selfservice mirrors the TouchTakeaway, ByTable and ByRetail webshops. This omnichannel solution means all updates to products, prices and promotions can be automated from one central location.

Strategic placement

Placing the kiosk in high footfall areas where people have time to engage with content not only promotes your best selling products, but
also encourages people to have a browse of your menu.

Ticketing integration

Sell out events faster than ever and skyrocket ticket sales with SelfService. The solution’s user-friendly interface allows customers to purchase their own tickets via the kiosks, and customise their preferences without the need for staff assistance.

Link to CollectionPoint

Customer receipts can be assigned an order number which is sent directly to CollectionPoint screens, keeping customers informed about their order status.